Delivery Locations

Delivery is available to all U.S. states except Alaska and Hawaii.

Your round pen will ship by freight carrier.

Shipping Costs

Shipping things like corral panels and gates are too heavy and bulky to ship by standard UPS and FedEx services, so it costs a good deal more than most people are used to when sending via a freight carrier.

Also, freight carriers charge more to ship to residences, farms, churches and schools. You'll notice when you order, that there is an additional $45 charge to ship to these locations. You can save the additional fee by choosing a shipping terminal as the location to ship or to another business that can accept and unload the order when it arrives.

Delivery Times

From securing a freight carrier to packing your order securely, most orders take a few days to process.

Once it is sent, it should arrive in 3-7 days.  Do note that once it is shipped, there could be delays from the shipper that could be out of anyone's control. Regardless, consider receiving your shipment within 3-10 business days of ordering for most states.

Unloading Your Order

Commercial freight companies are only responsible for getting the product to you. So, please be prepared to unload your order and move it to your desired location when your order arrives.

For most smaller orders, a couple of people will do. For larger orders or heavy corral panels, you may need additional people and/or a forklift.

Check for Damages

Our products are shipped from our factory new. Minor damages such as scraped paint or small dents may occur while in route. Please make sure to review your order once you receive it. You'll want to to count the items and inspect for damage prior to the driver leaving. It's important that any damage above minor damages be noted on the bill of landing.

You'll want to make a claim with the shipping carrier for any major damages you find. If you need help filing the claim, we would be glad to assist you.

Warranty Information

For normal use and service for one year from the purchase date, the manufacturer warrant the products against workmanship and welds.

Returns

If you are not satisfied with our product for any reason, you will have 15 days from the date you receive the product to return it. Please contact us first before you attempt your return.

All returns will be charged a 20% restocking fee. Sorry, but we will not be able to refund any shipping charges including return shipping.

If you have additional delivery questions, please call or e-mail us for additional information.

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