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The Restocking
Fee for Saddles is as follows:
All Cordura Saddles - 15% restocking fee. (10%
if we have a wither tracing on file). Plus you are
responsible for all shipping fees.
All Leather Saddles - 30% Restocking fee. (25% if
we have a wither tracing on file). Plus you are responsible
for all shipping fees.
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- You must call us for authorization to return the saddle.
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- Returned saddles must be unused, showing no signs of use or wear, and be
in the original, undamaged packaging. If an item is returned that is not
resalable as new, or past the 30 day limit, it will be returned to you
at your expense.
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- Saddles returned with horse hair or minor dirt will be
cleaned and you will be charged a $60 cleaning fee.
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- We do not accept returns for custom
saddles under any circumstances.
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- Re-pack the saddle in its original packaging. Make sure to include
all pieces of the product including instruction manuals and warranty
information. If you still have the original shipping box your order came
in, please ship the product in that box. Include a copy of your sales
receipt, the reason for the return, and indicate whether you want an
exchange, or refund.
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- For your protection, we recommend that you ship your
return back to us via UPS or US Postal Service with
insured service. This protects you in case the
shipment is damaged or lost in transit. This will also allow
you to track your return shipment easily through that
carrier. We cannot assume responsibility for misdirected,
damaged, or lost shipments.
- If your return is lost in shipping or has shipping
damage when we receive it, we will assist you in filing a
damage claim with the carrier.
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Address your return to:
A. S. Websales
204 N. Webb Lane
Poteau, OK 74953
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Fitting the saddle to your horse is your responsibility - not ours! If you
are not absolutely sure the saddle you are buying will fit your horse, we
will work with you to determine the fit and may ask you to do a wither
tracing to insure a proper fit.
Catalog and Internet prices are very tempting; but the
money you save goes away when you end up
paying return shipping, and restocking
fees because of a saddle that does not fit your horse.
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